FAQS

What is a “no credit check mobile phones” contract?

From the name itself, a no credit check mobile phones contract is the kind of mobile phone plan specifically designed for people with a less than average credit rating. It is for people who have periodically been denied a mobile phone contract because their credit history is not healthy. It is a "contract" for those who have faced so many mobile phone contract rejections than they can care to count.

What are the requirements when applying for no credit check mobile phones?

The general rule of thumb is that you need to be a bonafide citizen of UK, provide proof that you are in employment and earning income as well as provide proof that you are over 18 years of age. The requirements are as basic and as simple as that.

What are my chances of being approved?

When you apply for a no credit check mobile phones with OffTheRecord Phones, you need to throw outside the window your worries and your pessimism. We guarantee you almost 100% approval as we do not take your credit status into consideration which has been the sole determining factor with other providers. Your chances of being approved are therefore very high as we boast of a high acceptance rate across the UK.

What could lead to my application being declined?

At OffTheRecord Phones, we are always committed to the satisfaction of our customers. With our high acceptance rates, rejection based on a person’s credit rating is almost out of the question. However, there are number of circumstances in which we can reject your no credit check mobile phones application. In most cases, we reject your application if there are errors of any sort or if you willfully provide inaccurate information on the application form. Secondly, we can also reject your application if you do not meet any of the set basic requirements.

How many plans are at my disposal to choose from?

At OffTheRecord Phones, we believe in providing our customers with room as well as a variety of plans to choose one that suits their preferences as well as needs. Unlike other providers, we do not offer one or two plans but rather a variety of them so that our customers have diverse plans with different perks to choose from.

What is the pool of the mobile phone handsets on offer?

Again, we believe that provision of as many mobile devices as possible is the cornerstone of our success. We are fully cognizant of the fact that different customers have different preferences of various handsets and therefore ensure that we offer as many as we possibly can. Our customers can choose from any of the following phones: HTC, Motorola, Nokia/Microsoft, Huawei, Samsung Galaxy, LG, iPhones among many others.

Can I also apply for a refurbished phone?

Yes! OffTheRecord Phones understands that our customers come from different backgrounds and therefore have different financial muscles. Budgets are specific for each customer and that is why we offer contracts for both brand new as well as refurbished phones. Depending on your tastes and budget, you can apply for the kind of phone that you want whether new or refurbished.

What is your policy on upfront payment?

Considering that we do not carry out credit checks, we have made it a policy and a requirement for our customers to pay a small upfront deposit before we can approve them for a mobile phone contract. This is just to reduce risk on our side and is not in any way a limiting factor to deny our customers approval of a mobile phone contract.

What is the commitment period when approved?

The rule of thumb is that contract should last for between 12 and 36 months. The period of commitment is normally decided by the applicant. However, we require that those applying for a no credit check mobile phones to be committed for at least 18 months.